Updated: 4/5/2021
The Whole Child is a 63-year-old nonprofit organization providing comprehensive services to some of the most vulnerable families in Los Angeles County and in this unprecedented time, we will continue being a source of strength and stability to the families we serve. We are rigorously following all guidance and policies issued by federal, state and local authorities, in order to maintain the health and safety of our clients, staff, partners, volunteers and community. We remain committed to serving the essential needs of our clients while actively doing our part in helping reduce the spread of the COVID-19, thus we have made changes to our services to maintain the well-being of clients and staff.
Modifications of Services & Resources
AGENCY-WIDE:
The Whole Child will ensure frequent disinfection of high-touch services like door handles and lobby areas, as well as implementing proper social distancing in our open sites. We have now offer staggered in-person appointments to maintain social distancing and disinfect public areas before and after consultations. For those clients who prefer telehealth consultations, virtual appointments are available. We kindly ask, that all visitors wash their hands before entering our open facilities and in accordance with health mandates, wear masks, covering their nose and mouth. All visitors will also be subject to a health and temperature screening, before being allowed into any of our facilities. In addition, The Whole Child will strengthen resources and support at our interim housing facility. General agency questions can be emailed to: twcinfo@thewholechild.org
MENTAL HEALTH:
The Whole Child has reopened in-person mental health services at our offices and is also offering telehealth consultations. Mental Health consultations at our school sites remain closed. Currently group consultations are provided via telehealth. Mental health services are being provided via telephone, video conferencing, office and field sessions. Crisis services continue to be provided. Intakes are conducted via telephone, video conferencing or office sessions. Any questions regarding mental health services may be emailed to: twcservicecoordination@thewholechild.org
FAMILY HOUSING:
The Whole Child remains committed to serving the needs of some of our community’s most vulnerable residents, our housing clients, during this arduous time. Prevention and diversion intakes are being done via phone and in person by appointment only. Case Management for our rapid re-housing and permanent supportive housing clients is being conducted both via phone and in person on an as needed basis. We will continue to work in collaboration and make prompt payments to our crisis housing partners to ensure the safety of our clients. We have increased staff at our Safe Families Interim Housing Complex in Echo Park to directly counter the increased needs of our clients. We are resolute in offering our housing residents a safe and clean facility to live. We serve all (breakfast, lunch and dinner) daily meals on-site. All events planned at the Safe Families Interim Housing Complex have been postponed until further notice. Housing clients that are experiencing flu/cold symptoms will be immediately placed in contact with medical professionals and local public health departments for further observation.
On behalf of community partners, additional supportive resources (food, finances, childcare and more) can be accessed at this link: One Degree Resource Guide
For food resources available for Los Angeles county students and individuals facing food insecurity, please access the following link for more information: Los Angeles Mass Resource List
Questions regarding our family housing services can be emailed to: frt@thewholechild.org
PARENT ENRICHMENT:
In-person home visiting, monthly group socializations and trainings for families with children ages 1- 5 years, have gone virtual and are also available in-person! One-on-one family phone/video conferencing sessions are being coordinated with clients and our parent enrichment staff. For more information on our parent enrichment programs, please email: TWCHomeVisiting@thewholechild.org
NUTRITION EDUCATION:
In coordination with CalFresh Healthy Living guidelines, our nutrition education team will continue to advocate for adoption of a healthy lifestyle and will showcase videos on best tips for immunity building which will be posted on our social media platforms and be distributed through coordination with partner schools. Please follow us on our social media @TheWholeChild. Questions specific to nutrition education can be emailed to: wtorres@thewholechild.org
The Whole Child has postponed its annual fundraising gala, Raise the Roof. On behalf of the gala committee and staff who have worked tirelessly to create an incredible night to lay a strong foundation for our Homeless to Homeowner project, we hope you will join us when a date is set. Thank you to our sponsors for championing our mission and their support of this decision. An announcement will be made when the new gala date is confirmed.
Lastly, we encourage you to follow recommended actions to help prevent the spread of COVID-19, including:
- Stay home when you are sick.
- When going out in the public for essential errands/work, wear a mask that covers your nose and mouth.
- Practice social distancing.
- Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use alcohol-based hand sanitizer that contains at least 60% alcohol.
- Cover your coughs and sneezes with a tissue, and then dispose of the tissue and clean your hands immediately.
- Limit close contact with people who are sick.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipes.
To learn more about coronavirus and to access up to date information in Los Angeles county, please visit The County of Los Angeles Public Health.
Updates
We recognize that the COVID-19 (coronavirus) health crisis continues to change rapidly, and we would like to invite you to visit us regularly at this website and follow us on social media @TheWholeChildCA for the most up-to-date changes that may impact our services, as well as helpful information to cope in this pandemic,
The importance of our mission at The Whole Child of helping families to raise emotionally and physically healthy children and have a place to call home, stays especially true now more than ever. The COVID-19 outbreak has dramatically impacted the well-being of our entire community and we remain determined in being a vital resource to all the families we serve.
We thank all our donors and community partners, who have assisted in providing relief to the increased needs of our clients.
If you would like to help and make a tax-deductible donation to our Crisis Response Fund, please visit thewholechild.org/donate
